If the administrative settings allow for this,
Invoices and
Credit notes can be created for ticket reservations. One prerequisite is that a real customer
Account must be linked to the reservation (a name alone is not sufficient). Also, any invoice items must first be entered in an
Order.
The number of guests cannot be entered manually for ticketed events. Instead, it is determined by the number of tickets ordered. The booked tickets appear on the
Orders tab with the single and total price.
- Go to the
Invoices tab in the side navigation.
- Create an invoice based on the existing data by clicking
Create invoice.
- A
Spreadsheet with a new invoice number and the status "in progress" will open.
- If there is only one standard template for invoices, the spreadsheet will open directly based on this template.
- If multiple invoice templates have been marked as "Standard", a blank sheet will open first. Select one of the templates by clicking on
Standard (above the toolbar next to the start date).
Example: Invoice for ticketing
- An invoice will open with the address, the ordered items and an invoice number, but no date.
- To send the invoice as an email attachment, click on
Send document as PDF attachment by emailt.
- When prompted, choose between making a Customer print with invoice date or an undated Proof copy.
- Decide whether you want to determine the terms of payment for this print.
- An
email cover letter will open, with the invoice attached in a PDF format.
- If a Cover letter has already been preset for the spreadsheet template, this cover letter will also appear. If not, select a cover letter template or enter a custom text.
Save the email for sending later or
Send it directly.
- As soon as the invoice is exported or sent as a customer printout with a date, the date of issue and payment term are determined. The status will change to "Sent".