Specific item groups (possibly with subgroups) are needed for the following modules:

Purchasing^M: Purchase items
Calculations, Item Details and Recipes^M and Production WebApp^M: Production items
Online Shift Planning WebApp: staff role items and staff items
Ticketing^M: Ticketing items

The names of the groups and subgroups can be set at will, but the settings must be made as specified below.
Example: Purchase items could be called basic items, neutral items or base items, the subgroups of ticketing could be called events, tickets and menus.

Purchase items: Purchase items refer to the raw goods as they are purchased from the supplier (not identical to supplier items, which are offered in different containers).
Setting: Bookable, not as combo item, use only as a component
Example: Top-level group purchase items, subgroups e.g. dry goods (pasta, spices), meat (beef, pork), produce (broccoli, red cabbage), dairy (milk, cream)
Production items: Production items refer to items that are processed in-house and are only offered for sale as components and never on their own, or purchase items converted to a standard unit of 1kg/1 litre.
Setting: Bookable, as combo item, use only as a component
Example: Top group production item, subgroup production cold (peeled potatoes), production hot (poultry stock), production sweet (custard cream)
Staff: Staff items designate both generic role items and actual individuals (with Shift and Staff Planning module only staff)
Settings:
Staff role: Staff > Default quantity = 0 > Sales items
Staff member (individual): Staff > Staff member > Default quantity = 1 > Components, or for in-house and costing segments
Example: top-group staff, subgroup service staff (service manager, cloakroom attendant, Franz Klein)
Ticketing: Ticketing items mean both the public event and the admission tickets and other additional items
Setting: Bookable, combo item, sales item
Example: Top group Ticketing, Subgroup Public Event (Christmas Panto), Admission tickets (category 1-4), Additional items (menu 1-3)

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Also specify what Items are used as. Multiple selection is not possible.

Genuine Sales items can be booked in external and in-house segments and inserted as components.
Example: Pot roast with mashed potatoes
Items that are only intended as Components appear in recipes or other component items, but cannot be booked themselves.
Example: peas, spice, potato
Items used as Components, or for in-house and costing segments are used internally for planning but not available for external segments.
Example: Rechaud, cutlery, kitchen roll

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Distinguishing features of the items which are assigned to this item group are set under Contained items are. Multiple selection is not possible.

Other item groups (sub-groups): the group is a top-level group, which in turn only contains item groups, not regular items
Example: Top group "Foods" contains antipasti, soups, salads
Remarks (inserted text): the group contains subgroups or texts that are inserted into segments
Recommendation: Tick Price fixed except for to forbid price input for Remarks. Remarks do not count as sales items and should not have prices.
Example: Remarks on foods, Remarks on drinks
Bookable: The group contains sub-groups or items that can be booked in event segments and listed in menu cards as Foods, Beverages or Side dishes depending on the selection (multiple selection possible)
Example: Mulligatawny soup, pancakes, lemonade, helping of brokkoli
Combo item: The items contained in the group may themselves contain components
Example: menu, buffet, recipe
Staff roles and members^M: the group contains subgroups or staff roles
Example: full-time staff members, service staff
Note: The input options for items from a Staff roles and members group are different from other item groups. Event segments containing staff items are marked by an additional icon or .
Staff members only^M: the group contains subgroups or individuals
Example: full-time staff members, part-time staff members, temporary staff, Karl Meyer
Note: The input options for items from a Staff members only group are different from other item groups. Event segments containing staff items are marked by an additional icon or . When a staff member is assigned, the colour of the icon or changes.
Standard quantity: Items in this group are inserted with a pre-assigned quantity for new bookings
a) Empty: maximum number of guests for the segment or event
Example: Meals invoiced per person
b) 0: Item is indicated with unit price, but not included in the total amount
Example: Drinks charged according to actual consumption
c) 1 or other fixed input if applicable
Example: Room rental, staff members

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If you want to create your own item group structure or add to the existing groups, create new item groups.

Go to the Administration tab in the function bar and select Settings > Items.
Click on New.
Enter unique Names for the item group:
a) In-house name for the current designation of the item group
b) External name 1 as an additional category needed for configurations Example: In-house > Cold appetisers; External 1 > Appetisers
c) External name 2 as an additional category for configurations, often used for the top group Example: In-house > Cold starters; External 1 > Starters; External 2 > Foods
Save your input by clicking on the icon in the top left-hand corner of the input window.

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Bp Event offers several different standard structures for item groups, depending on the area of application and business field. Even if one of these defaults has been set up, the item groups can always be adapted.

Go to the Administration tab in the function bar and select Settings > Items.
To edit a single item group, double-click the group to open the properties or select and click on Edit.
Enter the changes you want and save your input by clicking on the icon in the top left-hand corner of the input window.
To view and edit several item groups at the same time, click on Related lists in the toolbar.
If a data maintenance list is available,edit multiple item groups by clicking on Operations on List > Edit data in list.
Data export or import can also be triggered by Operations on list, as can workflows^M (Using workflows).
Background colours assigned in the item group will appear in the item itself and in the segments for which items in the selected group are booked.

Examples of item group structure
Standard Item Groups, Standard Item Groups incl. Production, Standard Item Groups incl. Purchasing and Production, Standard Item Groups for Community Centres

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Activate the debug or request log individually for each service client.

Go to the Administration tab and select Settings > Service Clients to activate the request and debug logs for each service client individually.
To switch the log on or off spontaneously while the service client is running, go to the Help tab and select Maintenance.

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Set up several service clients for job processing with load balancing. If jobs are not explicitly assigned to a specific service client, the job is passed to the service client that is processing the fewest jobs at that moment.

Go to the Administration tab in the function bar and select General settings > Technical settings > Service Clients (formerly "Web Server") to define multiple service clients for job processing.
Tick the "Assigned only" field for explicitly assigned jobs. The assignment itself is made in the jobs.
Example: A dedicated service client is used for email retrieval so as not to interfere with other jobs and web users.
Assign individual service client to WebApps such as the ProductionControlApp or Bp Event Mobile to enhance response times by load balancing.
Note: Be sure to use different ports if you select multiple web servers.
Do not create more than 2 service clients for small servers with e.g. 8GB memory and 3 cores, but separate e.g. web server, jobs and emails if you have 32GB memory and 8 cores available.

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Creating public holidays in the Holidays/Special Events calendar (Versions prior to 12.1R12)

Users with administrative authorisations can automatically set public holidays in the calendar^M per year.

Go to the Configurations tab in the function bar and click on the expand triangle next to Holidays/Special Events > Create holidays.
Enter the Year and confirm by clicking OK.
Confirm the prompt by clicking Create.
Alternatively, you can only view a Preview of the holidays.
A list of all new holidays for the specified year will open. The public holidays are visible to all users in the Info Centre calendar.

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Creating an item group package

Item group packages are used to summarise any item groups that are important for a specific group of staff or a department. The item group packages are in turn inserted into text templates or forms so that all items in the selected groups are automatically listed in the correct documents.

Go to the Administration tab on the function bar and select Settings > Items. On the left-hand side of the window you will see the existing Item groups, on the right-hand side the existing Item group packages. Some item group packages for work instructions or text templates are already available by default.
Select a package from the pickist to show all the item groups it contains in the input window below.
Click on Add and enter a name to create a completely new package.
To copy an existing package, select the package from the picklist, click on Copy in the toolbar and enter a new name.
The package will be saved under the new name. Then change the package as required.
To add one or more new item groups to a package, select the Item group in the list on the left and drag it into the input window on the right while holding down the left mouse button.
Note: Top-level groups that are only used for structuring are copied without their subgroups. Copy the subgroups individually.
To insert an existing package into another one, click on Insert package in package in the top right-hand corner and select the package you want from the picklist.
Click on Remove to delete either an entire package or just the item groups it contains.

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