Send a new survey

To target the new survey to your customers, send emails with an embedded link. The incoming responses can optionally be linked to the customer's account and a specific event. Some suitable text templates are included in the scenario (Feedback_V2 SampleTemplate, Feedback_V2 SampleTemplate_Reservations (for table reservations)).

1. Go to the   Templates tab and select  Text templates > Event template "Feedback_V2 Sample template".
2. Copy the template and  Save under a new name.
3. Click on  Show 4D expressions in the toolbar.
   Important: Not all references are always visible! Be sure to display the references before you make any changes to avoid unknowingly deleting important references!
4. Customise the link for your survey and your event:
   1. Enter the corresponding URL of the feedback form.
      The URL is made up of the port of the service client (from  Administration >  Service Clients > HTTP Port/HTTPs Port), the name of the WebApp (Feedback_V2) and the name of the index file (HTML file).
      Example: <a href="https://<Your server address>/Feedback_V2/Feedback_NewYearsEve.html">
   2. Enter an Event ID as "VA_DatensatzID=".
   3. Enter an Account ID as "AdrUUID=", if applicable a Contact person ID as "Asp_UUID=" or a Reservation ID as "Gast_UUI=".
      Example: https://<Your server address>/Feedback_V2/Feedback_NewYearsEve.html?VA_DatensatzID=4711&Adr_UUID=1066&Asp_UUID=333&Gast_UUI=7654 contains references to event no. 4711, account no. 1066, contact no. 333 and reservation no. 7654.
5. To send the survey automatically, e.g. after the end of an event, set up a corresponding  Job. (Creating jobs)